AI Document Processing is a quality-driven process. The system analyzes the confidence levels of recognized data on a per-character basis. For example, high-quality scanned documents typically produce higher confidence levels, while poor-quality scans or artifacts, such as handwritten notes over printed text, may result in lower confidence levels.

Document validation is required in the following cases:

  • A required field or data value is recognized with a confidence level below the threshold defined in the Recognition Rules.

  • The appropriate Recognition Rules cannot be found or matched to the document.

  • An exception occurs that does not comply with the configured post-processing rules or other implemented logic.

  • An error occurs during the Conversion phase.

Performing Document Validation

Only authorized users can validate documents. Documents requiring validation are automatically moved by elDoc to the Inbox of the assigned validators. For instructions on how to assign validators, please refer to the Assign Validators section. Learn more: assign validators


Additionally, the assigned user(s) receive email notifications containing a summary of the documents pending validation and direct links to access them. During the Validation phase, the elDoc system allows only one user to edit a document at a time to prevent collisions and overlapping of edits. For other users, the document will be locked for edits and available for review only.